Vacancy Announcement
PROCESSING ASSISTANT III
Salary Grade:
57
Salary Range:
$23,589 – $29,603 – $37,744 (hiring range)
Closing Date:
Open until filled
Position Number:
535-04-512
Location:
McDowell County Health Department, Marion, NC
Description of Work:
• Performs a variety of tasks to the agency in as much as it is the first contact via telephone by the prospective patient with the clinic. Provides excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established Health Department protocols; assists patients/clients with forms. Checks patients out and collects payment.
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry, pulls and files mastercards, pulls patient records, clinic records and files lab reports.
• Serves as Deputy Registrar with the process of death and birth certificates as outlined by Vital Records branch of the Department of Archives. Works with funeral homes, hospitals, and families to ensure timely processing documents.
• Verifies method of payment for service (Medicaid, Medicare, private insurance, private payee,
• etc.) and collects data and/or payment as appropriate.
• Calls patients daily to confirm upcoming appointment.
• Must be a Notary Public or willing to become one.
• Other duties as outlined in the job description.
Minimum Education And Experience:
High school or GED is required. Minimum of one year of experience working in an office as an office assistant/secretary is required. Previous experience working in a busy medical office setting is preferred; or an equivalent combination of training and experience. Associate Degree in Medical Office Administration, Medical Secretary, or Business Administration is preferred.
Necessary Special Qualifications:
Basic everyday living skills, the ability to understand and follow directions as well as the ability to read, write, add and subtract. Vocational or business skills such as fax machines and computers. The ability to communicate effectively with the public and staff and maintain professional relationships with providers of services. Ability to maintain patient confidentiality.
Application Process:
To apply for this position, submit the required NC state application (PD-107) to the Foothill Health District Personnel Department, 221 Callahan-Koon Road, Spindale, NC 28160. Applications can be downloaded at www.foothillshd.org. Completed applications and resumes can be e-mailed to personnel@foothillshd.org or faxed to (828) 287-6059.